The Benefits of Choosing a 360° Professional Services Suite

In the US healthcare industry, healthcare practices and payers face a variety of complex challenges, from managing patient care to navigating complex billing and regulatory requirements. To tackle these challenges, many healthcare practices are turning to partners who provide a 360° Professional Services Suite, which comprehensive solution that can streamline services, improve patient experience, enhance financial performance, and increase efficiency. 

Current Problems in Healthcare Organizations


Introduction to The Apaana 360° Professional Services Suite 

Apaana Healthcare is a leading provider of healthcare solutions and services in the US healthcare industry. Our 360° Professional Services Suite is a comprehensive solution that offers a range of services to meet all the needs of healthcare practices and payers. 

Their suite includes solutions for revenue cycle management, medical coding and billing, clinical documentation, healthcare IT consulting, and more. With Apaana’s 360° suite, healthcare practices can optimize their operations, streamline services, enhance financial performance, and increase efficiency. 

But Apaana Healthcare does not stop there. We go beyond our 360° Professional Services Suite and constantly build capabilities and provide solutions in line with our Vision.  With the advent of Open AI, Apaana is rapidly building technology solutions and has a 100% focus on product development. 

Their technology solutions include AI-powered chatbots for patient communication, analytics and reporting tools for healthcare data analysis, and virtual assistants for medical coding and billing. With these advanced solutions, Apaana Healthcare is paving the way for the future of the healthcare industry.  

3 Types of Products in Progress at Apaana 

Apaana Healthcare is at the forefront of the healthcare technology industry, constantly innovating and building advanced solutions to meet the needs of healthcare practices and payers. 

  1. Virtual Infrastructure Products are the backbone of Apaana’s technology solutions. These products include cloud-based infrastructure, virtual desktops, and storage solutions that enable Apaana to offer their healthcare solutions in a secure and scalable way. This technology ensures that Apaana’s solutions are reliable and can handle large amounts of data. 
  2. Internal User Products are designed for the healthcare organization’s internal users, such as medical coders and billers. These products include AI-powered assistants that can automate coding and billing processes, reducing the risk of errors and increasing efficiency. Additionally, Apaana’s internal user products include analytics and reporting tools, which provide insights into healthcare data and help healthcare organizations make informed decisions. 
  3. End User Products are designed for patients and other external users, such as healthcare providers. These products include AI-powered chatbots that can assist patients with their healthcare needs, from scheduling appointments to answering medical questions. Additionally, Apaana’s end-user products include patient engagement tools, which allow healthcare organizations to communicate with patients and improve their overall healthcare experience. 

Apaana’s 360° Professional Services Suite Includes 

Here, we understand the relevance of technology in healthcare, which is why we work with existing technology to increase interoperability and easier integrations. Our suite includes the following components: 

  1. Electronic Health Records (EHR)- Gives healthcare professionals immediate access to a patient’s medical history, test results, and other pertinent health data. It also enables the digital management of patient records. Additionally, it aids in streamlining administrative duties, automating workflows, and enhancing patient care. 
  2. Electronic Medical (EMR)software – Manages patient information and medical data inside a healthcare practice.  Real-time access to patient data, including medical histories, treatment schedules, and medication lists, is made possible. 
  3. Practice Management Software- Assists medical clinics in streamlining their administrative procedures, including appointment scheduling, patient invoicing, and insurance claim tracking.  
  4. Clearing House: Our clearinghouse software helps healthcare practices to submit electronic claims to insurance companies for reimbursement. It streamlines the billing process and reduces the likelihood of errors or delays in payment. 
  5. Lab Information Management Systems (LIS): Our LIS software is designed to manage laboratory test orders and results. It helps healthcare providers to track patient results, improve workflow efficiency, and reduce errors.
  6. Patient Portals (Patient engagement tools): Our patient portal software helps to improve patient engagement and communication.  
  7. Analytics and reporting tools: Our analytics and reporting solutions give healthcare professionals insightful information about the operation of their practice. They can monitor significant parameters, such as financial results, operational effectiveness, and patient outcomes, and pinpoint areas for development.   

Sneak Peek into Benefits of Outsourcing VS Inhouse Services 

Outsourcing services can save costs on hiring and training staff, offer access to a wider pool of expertise and technology, and often lead to faster turnaround times besides better patient experience. In-house management offers limited control and flexibility and may also have higher fixed costs and limited access to expertise and technology. 

By choosing Apaana Healthcare, healthcare organizations can streamline their credentialing, enrollment, medical coding, medical billing processes, and overall revenue cycle management leading to a higher focus on providing quality patient care. We invite you to explore our suite of services and discover how we can help your organization thrive. Contact us today to learn more.

Revenue Cycle Management in Healthcare

Introduction to Revenue Cycle Management in Healthcare: Revenue Cycle Management (RCM) is a vital process in healthcare that oversees the financial aspects of patient care,